Privacy Policy

Last Updated: 3 February 2026

This Privacy Policy explains how Finerlives (“we”, “our”, or “us”), operated by Finerlives GmbH, Kurfurstendamm 134, 18242 Butzow, Germany, collects, uses, and safeguards your personal data when you visit finerlives.com or contact us directly.

We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable German data protection law.

1. Data Controller

The data controller responsible for your personal data is:

Finerlives GmbH
Kurfurstendamm 134
18242 Butzow, Germany
Email: info@finerlives.com

2. What Data We Collect

2.1 Data You Provide Directly

When you use our contact form, we collect the following information:

• First name and last name
• Email address
• Subject category selected
• The content of your message

We do not collect payment information, identification documents, or sensitive personal data (as defined under Article 9 GDPR).

2.2 Data Collected Automatically

When you visit our website, our web server automatically records certain technical data, including:

• Your IP address (anonymised where possible)
• Browser type and version
• Operating system
• Referring URL
• Pages visited and time of visit

This data is collected for the purpose of maintaining the security and performance of our website and is not used to identify individual visitors.

2.3 Cookies

We use cookies to enhance your browsing experience. Please refer to our Cookie Policy for full details on which cookies we use and how to manage them.

3. Legal Basis for Processing

We process your personal data on the following legal bases under Article 6 GDPR:

• Consent (Art. 6(1)(a) GDPR): Where you have given explicit consent, for example by submitting our contact form after accepting our privacy policy.
• Legitimate interests (Art. 6(1)(f) GDPR): For the operation and security of our website and to respond to general enquiries in a professional manner.
• Legal obligation (Art. 6(1)(c) GDPR): Where processing is necessary to comply with a legal obligation under German or EU law.

4. How We Use Your Data

We use the data we collect solely for the following purposes:

• To respond to enquiries submitted via the contact form
• To direct you to relevant educational resources
• To maintain the technical function and security of our website
• To comply with applicable legal obligations

We do not use your data for marketing, profiling, automated decision-making, or any commercial purpose.

5. Data Sharing

We do not sell, rent, or otherwise share your personal data with third parties for commercial purposes. We may share data in the following limited circumstances:

• Service providers: We may use trusted technical service providers (e.g., web hosting) who process data on our behalf under appropriate data processing agreements.
• Legal requirements: We may disclose data if required to do so by law or in response to a valid request by a public authority (e.g., a court or government agency).

6. Data Retention

We retain contact form data for a maximum of 12 months from the date of receipt, unless a longer retention period is required by law or is necessary to resolve an ongoing enquiry. Server log data is retained for a maximum of 90 days.

7. International Transfers

We do not intentionally transfer your personal data outside the European Economic Area (EEA). Where any transfer does occur, we ensure appropriate safeguards are in place in compliance with Chapter V GDPR.

8. Your Rights

Under GDPR, you have the following rights with respect to your personal data:

• Right of access (Art. 15): You may request a copy of the personal data we hold about you.
• Right to rectification (Art. 16): You may request correction of inaccurate or incomplete data.
• Right to erasure (Art. 17): You may request deletion of your personal data in certain circumstances.
• Right to restriction of processing (Art. 18): You may request that we limit the processing of your data.
• Right to data portability (Art. 20): You may request your data in a structured, commonly used format.
• Right to object (Art. 21): You may object to processing based on legitimate interests.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at info@finerlives.com. We will respond within 30 days.

9. Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the competent supervisory authority. In Germany, you may contact the relevant state data protection authority (Landesdatenschutzbehörde) for Mecklenburg-Vorpommern.

10. Security

We take appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.

12. Children's Privacy

Our website is not directed at persons under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

14. Contact

For any privacy-related questions or requests, please contact us at:

Finerlives GmbH
Kurfurstendamm 134, 18242 Butzow, Germany
Email: info@finerlives.com